Terms of Sales

1 - Object

These General Conditions (CG) apply to all the products offered by Biomed MTC Sàrl in its online sales system.

The contractual relations between the Biomed MTC Sàrl and the Customer are exclusively subject to these CGs in their version in force at the time of the order. The customer's order is worth recognition of the validity and content of the CG.

If one or more provisions of the CG should prove to be or become invalid or inapplicable, the validity of the other provisions would not be affected.

Biomed MTC Sàrl is likely to modify the provisions of these CGs at any time, which is why Biomed MTC Sàrl invites the customer to regularly check the bottom of the Biomed MTC Sàrl site: www.e-shop.biomed-mtc.ch.

2 - Conclusion of the contract and delivery times

All orders placed through the Biomed MTC Sàrl website are firm. Once the order is placed by the Customer, a summary of the order information will be communicated to the Customer via an order confirmation email sent by the Biomed MTC Sàrl.

The contract is concluded with the Customer when the Biomed MTC Sàrl Geneva confirms the customer's order or the customer pays online directly.

The products ordered can be delivered or provided in Switzerland and Europe.

The products ordered are generally delivered within five (5) working days from receipt of the order. On weekends or public holidays, the shipment can be delayed up to two working days. The delivery times are given as an indication and in no way bind Biomed MTC Sàrl.

Longer deadlines may apply in the event of an order for delivery outside Switzerland.

Product offers are valid as long as they are visible on the Biomed MTC Sàrl website, within the limits of available stocks, and excluding promotional operations mentioned as such.

In the event of the unavailability of a product after confirmation of order by Biomed MTC Sàrl or delivery difficulties, Biomed MTC Sàrl will inform the customer by e-mail. The customer's order will be automatically canceled and the customer will be refunded by the amount he has paid.

To this end, Biomed MTC Sàrl collects the customer's necessary personal data.

3 - Payment conditions

All prices are in Swiss francs (CHF), including VAT.

For deliveries outside of Switzerland, the price indicated is the net price, VAT not included.

As a rule, delivery costs for Switzerland amount to 7.-CHF, for France 10.- CHF and for the rest of Europe15.- CHF, subject to modification.

An additional taxes and customs duties must be assumed by the customer who placed the order.

Biomed MTC Sàrl reserves the right to modify its prices at any time. However, the products will be invoiced at the price indicated at the time of validation of the order by the Customer.

The discounts are not cumulative.

The shipping costs for an order in Switzerland are in addition. Orders paid by credit card (MasterCard or Visa), by Paypal, by Twint or Postfinance when ordering. The transfer of risks (including the loss or deterioration of a product) intervenes at the time of receipt of the product by the customer.

4 - Promotional offers

Biomed MTC Sàrl can benefit its customers from promotional codes. These codes are incessant and should in no case be communicated to third parties. In the event of abuse of promotional codes, Biomed MTC Sàrl will be authorized to depart from the sales contract with the Customer, to claim the restitution of the products and to assert any possible damage that it would have undergone.

5 - Right of return, rights in the event of defect, liability

The customer has a right of return only in the event of delivery errors or manufacturing defects of the product delivered.

The customer is required to control the product as soon as they have been delivered. Defects must be announced within 10 days of delivery of the product to the customer. Replacement deliveries are made free of charge. In the absence of a customer's opinion within the aforementioned period, the product is deemed to be received in good condition, without defects or damage, and accepted as it is.

For any complaint, the customer can contact the Biomed MTC Sàrl at the following address: info@biomed-mtc.ch.

Any other claim of the customer, in particular in cancellation, reduction or damages is excluded. For the rest, article 9 applies.

6 - Personal data

As part of the use of its online e-shop, Biomed MTC Sàrl is led to collect and process personal data (name, first name, address, email addresses, telephone, bank data) of the customer.

By ordering through the online eshop of Biomed MTC Sàrl, the customer recognizes and accepts the processing of his personal data by Biomed MTC Sàrl for this purpose.

Biomed MTC Sàrl is likely to keep certain personal data in order to fulfill its legal or regulatory obligations, and in order to enable it to exercise its rights (for example, to file an appeal before any court) or for statistical or historical purposes.

When Biomed MTC Sàrl no longer needs to use and keep the personal data of the customer, Biomed MTC Sàrl erases them from its systems and files or proceeds to their anonymization so that they no longer allow the customer to be identified.
Personal data is in no way communicated or sold to third persons. All organizational and security measures have been taken to ensure integrity, confidentiality, availability and traceability of personal data.

For any questions regarding the processing of their personal data, the customer can contact Biomed MTC Sàrl using the following e-mail address: info@biomed-mtc.ch.

7-Promotional emails and advertising

Biomed MTC Sàrl is likely to use personal data from customers for commercial prospecting purposes for example to send them offers and display targeted advertisements.
The Customer has at any time the possibility of unsubscribing from the advertising service by clicking on the unsubscribe link indicated at the bottom of each email or by directly contacting Biomed MTC Sàrl using the following e-mail address: info@biomed-mtc.ch.

8 - Intellectual property

Biomed MTC Sàrl reserves all intellectual property rights relating to design, images and texts appearing on the online e-shop website.

9 - Limitation of liability of Biomed MTC Sàrl

Whatever the type of service and to the extent permitted by the applicable law, the responsibility of Biomed MTC Sàrl is expressly limited to the compensation for direct damage up to the value of the order, to the exclusion of any indirect or consecutive damage, in particular the lack of gain, the loss of turnover or the loss, the corruption or the unavailability of the data.

10 - Applicable law and for

These general conditions as well as any contract concluded on the basis of these CGs are governed by Swiss law to the exclusion of international sales law (CISG).

For all disputes relating to these CGs, the legal for Geneva. Biomed MTC Sàrl is authorized to continue the customer before the courts of his headquarters/home.

Version of 01/09/2023